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Sales |
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Forget what it says on your card. No matter your title, you are in sales! Scary thought? Not if you know how to expand your definition of sales. Learn the best practices for networking and selling your ideas, concepts, and products to different personalities. Find out if you've got 'IT!" TM
This program is based on the book of the same name, written by Maureen O'Brien. Real and reliable advice from a woman who has made a successful career in the field of sales. If you are new to the sales field or you are a seasoned professional, this program is for you! Fun, fast paced, interactive --- everything you expect from Maureen and more . . .
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Customer Service |
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Business is based on your ability to build and maintain effective relationships. This program will assess your current customer service strategies, help you to develop additional opportunities to exceed expectations with extraordinary customer service, and will empower employees to utilize good judgment to enhance powerful positive customer service.
Ever feel like your customers or the people you work with are weighing you down? This program takes a humorous look at all of those interesting folks in our lives and helps determine how to "rise above it all."
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Leadership and Personal Development Skills |
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Nobody likes to have difficult conversations. Not many of us like change. Whether it is in our personal or in our professional lives, both are absolutely necessary for continued relational growth. This program will teach specific skills necessary to engage in and survive those difficult conversations and face change with determination rather than trepidation .
Are you seen as the "go to" person? If so, where can you go when you need someone to go to? This program will strategize best practices for people who are always the problem solvers. By the way, where do YOU go?
Life does not always deal to us exactly what we thought it would. When there's a bend in the road, how do you respond? This program will help you discover where you are and where you want to go.
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